a) Why does it take so long for the video to load?
Answer: The files are extremely large (in some cases well over 100megabytes in size) and depending on the bandwidth of your broadband connection it could take up to 50 seconds before the buffer size becomes optimal to stream your content.

b) How do you rewind and fast forward video stream?
Answer: The ability to rewind / fast forward only becomes active after all of the content is streamed to your computer. At this point you will see the rewind / fast forward button darken. This means they are now active.

c) How long does it take for the video to load and start playing?
Answer: Depending on the speed of your broadband connection this can take up to 90 seconds to start playing your video.

d) How do I get a larger video in the screen?
Answer: This is very easy – with our windows media player plug-in, all you do is double click the video screen while it is playing. The screen will immediately fill the page. To revert back to the original screen size – double-click the video screen again.

e) Why does my video stream keep stopping while playing?
Answer: Deterioration in the quality of the sound or picture can happen when Windows Media Player doesn't receive enough data to maintain a connection to the server. This is generally caused during periods of very high traffic on the Internet or local area network. These periods may only last for a short time - try accessing the files again later on.

f) I can’t see any thing on the screen?
Answer: If you cannot see anything on the screen – the reason is because you don’t have the special plug-in software required
Please download flash software from here.
For windows media plug-in, please download software from here.

g) What is the minimum requirement for streaming video to my computer?
Answer: Minimum broadband speed required is 512k. Ideal broadband speed is 2Meg. However if you only have a dialup connection you will still be able to listen to the audio files. You have the choice of listening online or downloading MP3 files to your iPod or MP3 player.